OFFERING HELP

OFFERING HELP

Offering Help
·         Can I help you?
·         What shall I do for you?
·         Would you like me to check this computer for errors?
·         Shall I bring you a glass of water?
·         I’ll buy you a coke. Shall I?
·         What/ Where/ Which … Would you like me to…?
·         Do you want me to post that letter for you?
·         I’ll be glad to help?

Responses to accept an offer:
·         How kind of you! Thank you very much.
·         That’s very good of you!
·         That’s terribly kind,. Thank you very much.
·         Yes, please do.
·         What a good idea!
·         Yes, please.
·         Thanks. That would be excellent.
·         Yes.

Refusing or rejecting an offer:
·         It’s all right thanks. I can manage that alone!
·         No, thank you. But I am very grateful
·         That’s awfully kind, but there’s no need.
·         No, please don’t bother.
·         No, thank you.



Dialog Example:
When offering help
Staff    : Excuse me ma’am, Could I help you with your bags?
Guest   : That would be great thanks.
Staff    : Pardon me sir, but it likes like you could use some help with those packages.
Guest   : I sure could, thanks.
When responding to help
Guest   : Excuse me, can you help me?
Staff    : Of course ma’am, what can I do for you?
Guest   : Someone just stole my purse off my shoulder outside the hotel.
Staff    : Are you OK?
Guest   : Yes, just shaken up a bit.
Staff    : Why don’t you sit down here and I’ll call the police for you.
Guest   : Thank you; I appreciate your help.
Guest   : I don’t understand what the taxi driver is trying to say. Could you translate for me?
Staff    : Of curse sir, I’d be delighted to help.

Examples of English Conversations, practice it with your friend.
At the Receptionist
Frank               : Good morning, Madam. Can I help you?
Cynthia           : Good morning. Can I see the manager?
Frank               : I’m sorry, he’s in a conference at the moment.
Cynthia           : Oh, well, never mind.
Frank               : Would you like me to make an appointment for you tomorrow?
Cynthia           : Oh, yes please. For 11 am.
Frank               : Just a minute… I’m sorry he has another meeting at 11 am. Will 2 pm in the    afternoon be all right you?
Cynthia           : No, thank you. I’ll meet him at his residence tonight. It’s something urgent.
Frank               : Would you like me to tell him anything?
Cynthia           : Thanks. You could tell him that Mrs. Cynthia was here.
Frank               : I will tell him.
Cynthia           : Thank you.



To offering help we can use this expression below:
-          May I help you?
-          Can I help you?/could I help you?
-          How can I be of assistance to you
-          How can I be of help to you
-          What can I help you? / what can I do for you?
-          How can I assist to you? / how can I help you?
-          Let me help you
-          Do you want me to help you?

-          Shall I ….?

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