Offering Help
·
Can I help you?
·
What shall I do for you?
·
Would you like me to check this computer
for errors?
·
Shall I bring you a glass of water?
·
I’ll buy you a coke. Shall I?
·
What/ Where/ Which … Would you like me
to…?
·
Do you want me to post that letter for
you?
·
I’ll be glad to help?
Responses to accept an offer:
·
How kind of you! Thank you very much.
·
That’s very good of you!
·
That’s terribly kind,. Thank you very
much.
·
Yes, please do.
·
What a good idea!
·
Yes, please.
·
Thanks. That would be excellent.
·
Yes.
Refusing or rejecting an offer:
·
It’s all right thanks. I can manage that
alone!
·
No, thank you. But I am very grateful
·
That’s awfully kind, but there’s no
need.
·
No, please don’t bother.
·
No, thank you.
Dialog Example:
When offering help
Staff : Excuse me ma’am, Could I help you with your bags?
Guest : That would be great thanks.
Guest : That would be great thanks.
Staff : Pardon me sir, but it likes like you could use some help with
those packages.
Guest : I sure could, thanks.
Guest : I sure could, thanks.
When responding to help
Guest : Excuse me, can you
help me?
Staff : Of course ma’am, what can I do for you?
Guest : Someone just stole my purse off my shoulder outside the hotel.
Staff : Are you OK?
Guest : Yes, just shaken up a bit.
Staff : Why don’t you sit down here and I’ll call the police for you.
Guest : Thank you; I appreciate your help.
Staff : Of course ma’am, what can I do for you?
Guest : Someone just stole my purse off my shoulder outside the hotel.
Staff : Are you OK?
Guest : Yes, just shaken up a bit.
Staff : Why don’t you sit down here and I’ll call the police for you.
Guest : Thank you; I appreciate your help.
Guest : I don’t understand
what the taxi driver is trying to say. Could you translate for me?
Staff : Of curse sir, I’d be delighted to help.
Staff : Of curse sir, I’d be delighted to help.
At the
Receptionist
Frank : Good morning, Madam. Can I help you?
Cynthia : Good morning. Can I see the manager?
Frank : I’m sorry, he’s in a conference at the moment.
Cynthia : Oh, well, never mind.
Frank : Would you like me to make an appointment for you
tomorrow?
Cynthia : Oh, yes please. For 11 am.
Frank : Just a minute… I’m sorry he has another meeting at
11 am. Will 2 pm in the afternoon be all right you?
Cynthia : No, thank you. I’ll meet him at his residence tonight.
It’s something urgent.
Frank : Would you like me to tell him anything?
Cynthia : Thanks. You could tell him that Mrs. Cynthia was here.
Frank : I will tell him.
Cynthia : Thank you.
To offering
help we can use this expression below:
- May I help
you?
- Can I help
you?/could I help you?
- How can I be
of assistance to you
- How can I be
of help to you
- What can I
help you? / what can I do for you?
- How can I
assist to you? / how can I help you?
- Let me help
you
- Do you want me
to help you?
- Shall I ….?